Delivery & returns

Last updated · 25 September 2026

Original paintings

Before it ships: Each original is signed, sealed and documented by hand before it leaves. That takes 5 business days — the certificate of authenticity is issued for your piece specifically, not printed in advance.
How it travels: Crated flat, corner-protected and fully insured for the value of the work. Delivery is 7–14 business days after it leaves the studio in Austin, Texas. The shipping cost is shown at checkout, before you pay.
Where it ships: Originals ship within the United States. If you are abroad and want an original, write to the studio: it can be arranged, quoted honestly, and the cost said out loud before anything is charged.
Seeing it first: If you are in Austin, Texas and want to stand in front of the work before deciding, write to the studio. That is usually the right way to buy a painting.

Made to order: Prints, posters and clothing are produced by Printful after you order, so nothing sits in a warehouse. Production comes first, then shipping.
Where it ships: Worldwide. The shipping cost and the options for your address are shown at checkout, before you pay. Orders outside the United States may be charged import duties or taxes by the destination country; those are set by that country, not by the studio.

Returns: There is no change-of-mind return: an original exists once, and prints and artwear are made for you when you order. Please check the size guide on each product page before buying.
If an original arrives damaged: Photograph the crate and the canvas before unpacking further and write to the studio within 14 days. The work is insured, and the studio handles the claim — not you.
If a print or garment arrives damaged, misprinted or wrong: Write to the studio within 30 days of delivery with a photo of the problem, and it will be replaced at no cost to you.

Anything here that is unclear, write to the studio at alvirtorrez1991@gmail.com and it will be answered by a person.